MindTap for Contemporary Project Management
ISBN: 9781337674829
Author(s): Jack Gido | Jim Clements | Rose Baker
ISBN: 9781337363853
7th Edition
Copyright: 2018
Binding: eBook
Teach students how to work successfully in today's project management environment with Gido/Clements/Baker's SUCCESSFUL PROJECT MANAGEMENT, 7E. This best-selling text details how to organize and manage project teams -- from planning and scheduling to cost management. Revised chapters align with PMBOK (Project Management Body of Knowledge) to ensure best practices. New MindTap digital resources enhance each chapter with videos, quizzes, and case animations. Students also work with today's popular Microsoft® Project 2016. Find everything your students need to manage projects effectively in business today.
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CHAPTER 1 Project Management Concepts
Project Attributes
Balancing Project Constraints
Project Life Cycle
Project Management Process
Stakeholder Engagement
Global Project Management
Project Management Associations
Benefits of Project Management
Summary
Questions
Internet Exercises
Case Study 1: A Not-for-Profit Organization
Case Study 2: E-Commerce for a Small Supermarket
Bibliography
PART 1 Initiating a Project
CHAPTER 2 Identifying and Selecting Projects
Project Identification
Project Selection
Project Charter
Preparing a Request for Proposal
Soliciting Proposals
Summary
Questions
Internet Exercises
Case Study 1: A Midsize Pharmaceutical Company
Case Study 2: Transportation Improvements
Bibliography
CHAPTER 3 Developing Project Proposals
Building Relationships with Customers and Partners
Pre-RFP/Proposal Marketing
Decision to Develop a Proposal
Creating a Winning Proposal
Proposal Preparation
Proposal Contents
Pricing Considerations
Simplified Project Proposal
Proposal Submission and Follow-Up
Customer Evaluation of Proposals
Contracts
Measuring Proposal Success
Summary
Questions
Internet Exercises
Case Study 1: Medical Information Systems
Case Study 2: New Manufacturing Facility in China
Bibliography
PART 2 Planning, Performing, and Controlling the Project
CHAPTER 4 Defining Scope, Quality, Responsibility, and Activity Sequence
Establish Project Objective
Define Project Scope
Plan for Quality
Create Work Breakdown Structure
Assign Responsibility
Define Activities
Sequence Activities
Planning for Information Systems Development
Project Management Information Systems
Summary
Questions
Internet Exercises
Case Study 1: A Not-for-Profit Medical Research Center
Case Study 2: The Wedding
Bibliography
Appendix: Microsoft Project
CHAPTER 5 Developing the Schedule
Estimate Activity Resources
Estimate Activity Durations
Establish Project Start and Completion Times
Develop Project Schedule
Project Control Process
Effects of Actual Schedule Performance
Incorporate Changes into Schedule
Update Project Schedule
Control Schedule
Scheduling for Information Systems Development
Project Management Information Systems
Agile Project Management
Summary
Questions
Internet Exercises
Case Study 1: A Not-for-Profit Medical Research Center
Case Study 2: The Wedding
Bibliography
Appendix 1: Probabilistic Activity Durations
Appendix 2: Microsoft Project
CHAPTER 6 Resource Utilization
Resource-Constrained Planning
Resource Requirements Plan
Resource Leveling
Resource-Limited Scheduling
Resource Requirements for Information Systems Development
Project Management Information Systems
Summary
Questions
Internet Exercises
Case Study 1: A Not-for-Profit Medical Research Center
Case Study 2: The Wedding
Bibliography
Appendix: Microsoft Project
CHAPTER 7 Determining Costs, Budget, and Earned Value
Estimate Activity Costs
Determine Project Budget
Determine Actual Cost
Determine Value of Work Performed
Analyze Cost Performance
Estimate Cost at Completion
Control Costs
Manage Cash Flow
Cost Estimating for Information Systems Development
Project Management Information Systems
Summary
Questions
Internet Exercises
Case Study 1: A Not-for-Profit Medical Research Center
Case Study 2: The Wedding
Bibliography
Appendix 1: Time Cost Trade-Off
Appendix 2: Microsoft Project
CHAPTER 8 Managing Risk
Identify Risks
Assess Risks
Plan Risk Responses
Monitor Risks
Managing Risks for Information Systems Development
Summary
Questions
Internet Exercises
Case Study 1: A Not-for-Profit Medical Research Center
Case Study 2: The Wedding
Case Study 3: Student Fund-Raising Project
Bibliography
CHAPTER 9 Closing the Project
Project Closing Actions
Customer Feedback
Early Project Termination
Summary
Questions
Internet Exercises
Case Study 1: Factory Expansion Project
Case Study 2: Market Research Report Project
Bibliography
PART 3 People: The Key to Project Success
CHAPTER 10 The Project Manager
Project Manager Responsibilities
Project Manager Skills
Developing Project Manager Competence
Delegation
Managing Changes
Summary
Questions
Internet Exercises
Case Study 1: Codeword
Case Study 2: ICS, Inc.
Bibliography
CHAPTER 11 The Project Team
Acquiring the Project Team
Project Team Development
Project Kickoff Meeting
Effective Project Teams
Ethical Behavior
Conflict on Projects
Problem Solving
Time Management
Summary
Questions
Internet Exercises
Case Study 1: Team Effectiveness?
Case Study 2: New Team Member
Bibliography
CHAPTER 12 Project Communication and Documentation
Personal Communication
Meetings
Presentations
Reports
Control Document Changes
Project Communication Plan
Stakeholder Communication
Collaborative Communication Tools
Summary
Questions
Internet Exercises
Case Study 1: Office Communications
Case Study 2: International Communications
Bibliography
CHAPTER 13 Project Management Organizational Structures
Functional Organizational Structure
Autonomous Project Organizational Structure
Matrix Organizational Structure
Advantages and Disadvantages of Organizational Structures
Summary
Questions
Internet Exercises
Case Study 1: Multi Projects
Case Study 2: Organize for Product Development
Bibliography
Appendix A Project Management Information Systems
Appendix B Project Management Websites
Appendix C Project Management Associations around the Globe
Appendix D Acronyms
Reinforce Your Learning Answers
Glossary
Index
Jack Gido, Pennsylvania State University
Jack Gido was most recently Director of Economic and Workforce Development and Director of PennTAP, the Pennsylvania Technical Assistance Program, at Penn State University. In this position, he directed the program, obtained funding, and provided leadership for a statewide staff who provide technology assistance and workforce development to Pennsylvania business and industry to improve their global competitiveness. Jack has 20 years of industrial management experience, including the management of productivity improvement and technology development projects. He holds an MBA from the University of Pittsburgh and a BS in Electrical Engineering from Penn State University. Jack is a member of the Project Management Institute and the former president of the Upstate New York Chapter, and he teaches courses on project management.
Jim Clements, Clemson University
Jim Clements currently serves as the 15th President of Clemson University. Prior to becoming President at Clemson University, Dr. Clements served as President of West Virginia University. Previously he was Provost and Vice President for Academic Affairs, Vice President for Economic and Community Outreach, Chair of the Computer and Information Sciences Department, and the Robert W. Deutsch Distinguished Professor of Information Technology at Towson University. He holds a Ph.D. in Operations Analysis from the University of Maryland, Baltimore County, an M.S. in Computer Science from the Johns Hopkins University, and a B.S. and M.S. in Computer Science from the University of Maryland, Baltimore County. He is the author of more than 75 research publications. During the past 25 years, Dr. Clements has served as a consultant for a number of public and private organizations. He is also a four-time winner of the Faculty Member of the Year Award given by students at Towson University.
Rose Baker, University of North Texas
Rose Baker is Assistant Professor in the Department of Learning Technologies, College of Information, University of North Texas. Prior to joining the faculty at the University of North Texas, Dr. Baker was a faculty member and directed research and educational centers at Penn State University. She has led projects with local, state, and federal agencies; academic institutions; corporations and businesses; and non-profit organizations. Dr. Baker has more than 25 years of project management experience and has authored requests for proposals, competitive proposal submissions, research reports, and research publications. She holds a Ph.D. in Instructional Systems and an M.Ed. in Adult Education Theory and Practice from Penn State University and earned a B.A. in Mathematics and Chemistry from Washington and Jefferson College. Dr. Baker is a member of the Project Management Institute and a certified Project Management Professional (PMP®).
