
MindTap for Successful Project Management
ISBN: 9781337363853
Author(s): Timothy J. Kloppenborg | Vittal S. Anantatmula | Kathryn Wells
ISBN: 9781337674829
4th Edition
Copyright: 2019
Binding: eBook
Teach students to master the most proven methods in project management as well as new techniques and today's most recent research with Kloppenborg's CONTEMPORARY PROJECT MANAGEMENT, 4E. Students practice manual techniques before learning to use Microsoft® Project 2016. They build strong portfolios to showcase skills as they create deliverables for real projects. They prepare to become Certified Associates in Project Management (CAPM®) or Certified Project Management Professionals (PMP®), if desired.
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Part 1 Organizing Projects
CHAPTER 1 Introduction to Project Management
1.1 What Is a Project?
1.2 History of Project Management
1.3 How Can Project Work Be Described?
1.4 Understanding Projects
1.5 Project Roles
1.6 Overview of the Book
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Integrated Example Projects
Suburban Homes Construction Project
Casa DE PAZ Development Project
Semester Project Instructions
Project Management in Action
References
Endnotes
CHAPTER 2 Project Selection and Prioritization
2.1 Strategic Planning Process
2.2 Portfolio Management
2.3 Securing Projects
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Integrated Example Projects
Casa DE PAZ Development Project
Semester Project Instructions
Project Management in Action
References
Endnotes
CHAPTER 3 Chartering Projects
3.1 What Is a Project Charter?
3.2 Why Is a Project Charter Used?
3.3 When Is a Charter Needed?
3.4 Typical Elements in a Project Charter
3.5 Constructing a Project Charter
3.6 Ratifying the Project Charter
3.7 Starting a Project Using Microsoft Project
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Integrated Example Projects
Casa DE PAZ Development Project
Semester Project Instructions
Project Management in Action
References
Endnotes
PART 2 Leading Projects
CHAPTER 4 Organizational Capability: Structure, Culture, and Roles
4.1 Types of Organizational Structures
4.2 Organizational Culture and Its Impact on Projects
4.3 Project Life Cycles
4.4 Agile Project Management
4.5 Traditional Project Executive Roles
4.6 Traditional Project Management Roles
4.7 Traditional Project Team Roles
4.8 Role Differences on Agile Projects
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Integrated Example Projects
Casa DE PAZ Development Project
Semester Project Instructions
Project Management in Action
References
Endnotes
CHAPTER 5 Leading and Managing Project Teams
5.1 Acquire Project Team
5.2 Develop Project Team
5.3 Manage Project Team
5.4 Relationship Building Within the Core Team
5.5 Managing Project Conflicts
5.6 Communication Needs of Global and Virtual Teams
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Integrated Example Projects
Casa DE PAZ Development Project
Semester Project Instructions
Project Management in Action
References
Endnotes
CHAPTER 6 Stakeholder Analysis and Communication Planning
6.1 Identify Stakeholders
6.2 Plan Stakeholder Engagement
6.3 Manage Stakeholder Engagement
6.4 Monitor Stakeholder Engagement
6.5 Plan Communications Management
6.6 Manage Communications
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Integrated Example Projects
Casa DE PAZ Development Project
Semester Project Instructions
Project Management in Action
References
Endnotes
PART 3 Planning Projects
CHAPTER 7 Scope Planning
7.1 Plan Scope Management
7.2 Collect Requirements
7.3 Define Scope
7.4 Work Breakdown Structure (WBS)
7.5 Establish Change Control
7.6 Using MS Project for Work Breakdown Structures (WBS)
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Integrated Example Projects
Casa DE PAZ Development Project
Semester Project Instructions
Project Management in Action
References
CHAPTER 8 Scheduling Projects
8.1 Plan Schedule Management
8.2 Purposes of a Project Schedule
8.3 Historical Development of Project Schedules
8.4 How Project Schedules Are Limited and Created
8.5 Define Activities
8.6 Sequence Activities
8.7 Estimate Activity Duration
8.8 Develop Project Schedules
8.9 Uncertainty in Project Schedules
8.10 Show the Project Schedule on a Gantt Chart
8.11 Using Microsoft Project for Critical Path Schedules
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
Exercises
PMBOK® Guide Questions
Integrated Example Projects
Casa DE PAZ Development Project
Semester Project Instructions
Project Management in Action
References
Endnotes
CHAPTER 9 Resourcing Projects
9.1 Abilities Needed When Resourcing Projects
9.2 Estimate Resource Needs
9.3 Plan Resource Management
9.4 Project Team Composition Issues
9.5 Assign a Resource to Each Activity
9.6 Dealing with Resource Overloads
9.7 Compress the Project Schedule
9.8 Alternative Scheduling Methods
9.9 Using MS Project for Resource Allocation
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Integrated Example Projects
Casa DE PAZ Development Project
Semester Project Instructions
Project Management in Action
References
Endnote
CHAPTER 10 Budgeting Projects
10.1 Plan Cost Management
10.2 Estimate Cost
10.3 Determine Budget
10.4 Establishing Cost Control
10.5 Using MS Project for Project Budgets
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Integrated Example Projects
Casa DE PAZ Development Project
Semester Project Instructions
Project Management in Action
References
Endnotes
CHAPTER 11 Project Risk Planning
11.1 Plan Risk Management
11.2 Identify Risks
11.3 Risk Analysis
11.4 Plan Risk Responses
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Integrated Example Projects
Casa DE PAZ Development Project
Semester Project Instructions
Project Management in Action
References
Endnotes
CHAPTER 12 Project Quality Planning and Project Kickoff
12.1 Development of Contemporary Quality Concepts
12.2 Core Project Quality Concepts
12.3 Plan Quality Management
12.4 Manage Quality
12.5 Control Quality
12.6 Cost of Quality
12.7 Develop Project Management Plan
12.8 Kickoff Project
2.9 Baseline and Communicate Project Management Plan
12.10 Using MS Project for Project Baselines
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Integrated Example Projects
Casa DE PAZ Development Project
Semester Project Instructions
Project Management in Action
References
Endnotes
PART 4 Performing Projects
CHAPTER 13 Project Supply Chain Management
13.1 Introduction to Project Supply Chain Management
13.2 Plan Procurement Management
13.3 Conduct Procurements
13.4 Contract Types
13.5 Control Procurements
13.6 Improving Project Supply Chains
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Integrated Example Projects
Casa DE PAZ Development Project
Semester Project Instructions
Project Management in Action
References
Endnotes
CHAPTER 14 Determining Project Progress and Results
14.1 Project Balanced Scorecard Approach
14.2 Internal Project Issues
14.3 Customer Issues
14.4 Financial Issues
14.5 Using MS Project to Monitor and Control Projects
14.6 Replanning If Necessary
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Integrated Example Projects
Casa DE PAZ Development Project
Semester Project Instructions
Project Management in Action
References
Endnotes
CHAPTER 15 Finishing the Project and Realizing the Benefits
15.1 Validate Scope
15.2 Terminate Projects Early
15.3 Close Project
15.4 Post-Project Activities
15.5 Using MS Project for Project Closure
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercise
Integrated Example Projects
Casa DE PAZ Development Project
Semester Project Instructions
Project Management in Action
References
Endnotes
Appendix A PMP and CAPM Exam Prep Suggestions
Appendix B Agile Differences Covered
Appendix C Answers to Selected Exercises
Appendix D Project Deliverables
Appendix E Strengths Themes as Used in Project Management
Index
Timothy Kloppenborg, Xavier University
Timothy J. Kloppenborg is a Professor Emeritus of Management at Williams College of Business, Xavier University. He previously held faculty positions at the University of North Carolina Charlotte and the Air Force Institute of Technology and has worked temporarily at Southern Cross University and Tecnológico de Monterrey. He has written more than 100 publications and 9 books, including STRATEGIC LEADERSHIP OF PORTFOLIO AND PROJECT MANAGEMENT, PROJECT MANAGEMENT ESSENTIALS, PROJECT LEADERSHIP, and MANAGING PROJECT QUALITY. His articles have appeared in MIT Sloan Management Review, Project Management Journal, Journal of Management Education, Journal of General Management, SAM Advanced Management Journal, Information Systems Education Journal, Journal of Managerial Issues, Quality Progress, Management Research News, and Journal of Small Business Strategy. Dr. Kloppenborg is the founding editor of the Portfolio and Project Management book collection for Business Expert Press, where he has edited 17 books. He has been active with the Project Management Institute for 30 years and a PMP® since 1991. He is a retired U.S. Air Force Reserve officer. Dr. Kloppenborg has worked with more than 150 volunteer organizations. He has hands-on and consulting project management experience on six continents and has work with organizations such Duke Energy, Ernst & Young LLP, Givaudan, Greater Cincinnati Water Works, Intelligrated, Legrand North America, Kroger, Procter & Gamble, TriHealth, and Texas Children's Hospital. Dr. Kloppenborg has developed corporate training and undergraduate, MBA, and Executive MBA classes in project management, leadership, teamwork, and quality improvement. He also teaches PMP Prep classes. He holds a BS from Benedictine College, an MBA from Western Illinois University, and a PhD in Operations Management from the University of Cincinnati.
Vittal S. Anantatmula, College of Business, Western Carolina University
Kathryn Wells, Tecnológico de Monterrey campuses in Guadalajara and Querétaro, Mexico